Built For Insurance Agents And Brokers
Most enquiries start with the same handful of questions — what cover you arrange, how long quotes take, whether monthly payments are possible. FastBots learns your firm's services and process once, then handles those questions day or night. It works as an AI chatbot for routine answers and as an AI agent when you connect a workflow that pushes qualified leads straight into your quote pipeline.
Providing AI Chatbots to Trusted Brands Around The World
Respostas rápidas
It's a website chat assistant trained on the cover types you arrange, your process and your firm's policies. It answers common pre-quote questions — what you cover, how long quotes take, payment options — and captures the details an adviser needs before calling back. It doesn't quote premiums or give regulated advice; that stays with your team.
No, and that's intentional. The chatbot doesn't connect to underwriting systems and shouldn't be guessing prices. It explains what information you'll need, captures the enquiry, and hands it to an adviser to quote properly.
You set the guardrails. We recommend instructing the bot to never advise on claim disputes or policy interpretation, and to route those conversations to a qualified adviser. The bot can still answer general process questions like how to start a claim or where to send documents.
Most brokers are live in around an hour. You point FastBots at your website, add a few custom instructions about what to say (and what not to say), and paste the embed snippet into your site. From there it's tweaking the suggested questions and the lead form.
Por que o FastBots
Evening and weekend enquiries don't sit in voicemail. Visitors get a useful reply about cover types and next steps, and you get the lead waiting on Monday morning.
The lead form collects what an adviser actually needs — type of cover, renewal date, contact details, brief description — so you're not starting from scratch on the callback.
Custom instructions keep it away from specific premiums, claim wording and anything that needs a qualified adviser. It's an information and intake tool, not a replacement for regulated advice.
A landlord query and a fleet quote need different advisers. The bot can ask qualifying questions up front and route each enquiry to the right inbox or team member.
On the Business plan and above, an adviser can take over the chat in real time when a high-value commercial enquiry needs a human conversation right away.
Connect Zapier or Make and qualified leads flow straight into your CRM or quote pipeline once the chat ends. The bot does the gathering; your workflow does the routing.
Useful for brokers serving expat communities or commercial clients trading internationally. The bot can reply in the visitor's language without a separate widget.
Auto retrain on the Business plan and above keeps the bot in step with your website — new product pages, updated insurer panels, revised renewal information.
Cenários reais
Answers questions about unoccupied periods, multiple properties and tenant types, then captures the property details so an adviser can quote.
Asks how many vehicles, driver ages and usage type up front. The lead lands ready for a fleet specialist to price properly.
Explains what PI covers, what underwriters typically want to see, and captures turnover, services and past-claims information.
Confirms which trades you handle — electricians, plumbers, builders, roofers — and gathers the details an adviser needs for a public liability quote.
Lets existing clients flag a renewal date or ask about adding a driver, a vehicle or a new property, and routes the request to the right team.
When the office is closed, the bot keeps the conversation going, sets expectations on callback times and stops enquiries leaking to a competitor.
Confirms whether monthly payments are available and the broad process, without quoting specific finance terms or APR figures.
Explains the general steps to start a claim and where to send supporting documents, while routing wording disputes and complex cases to a real adviser.
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Configuração
FastBots crawls your site — cover pages, FAQs, about-us, contact — and learns what you actually arrange and how you describe it.
Voz da Câmara
Plain English, helpful and non-salesy. Never quote a specific premium or comment on claim wording — always offer a callback from a qualified adviser for case-specific questions.
Add custom instructions telling the bot to never quote a premium, never advise on claim wording, and always offer a callback for case-specific questions.
Drop the embed snippet into your website and the chat widget appears. Most brokers go live the same afternoon.
Comparação honesta
Most brokers weigh up a few options when an enquiry lands outside office hours: a chatbot on the website, a paid answering service, or relying on voicemail and the contact form. Here's how those stack up.
FastBots A partir de US$ 39 por mês | Serviço de atendimento telefônico Por chamada ou mensalidade | Voicemail + Contact Form Free, built in | |
|---|---|---|---|
Disponível 24 horas por dia, 7 dias por semana Incluindo noites e fins de semana | Sim | Usually, at extra cost | Technically, but no live reply |
Answers Cover Questions What you arrange, process, timing | Trained on your website | Reads from a script | —Não |
Qualifies Enquiries Cover type, renewal date, contact | Formulário de contato configurável | Basic message-taking | Whatever the visitor types |
Stays Off Regulated Advice Custom guardrails | You set the rules | Depende do agente | Não se aplica |
A invasão humana Live chat when needed | Plano de negócios e acima | It's already a human | —Não |
Custo por consulta At typical volumes | Flat monthly fee | Adds up with volume | Free but leaky |
A comparação reflete as alternativas mais comuns. Outras ferramentas podem apresentar diferenças — verifique sempre os preços e recursos atuais antes de tomar uma decisão.
Experimente gratuitamente
Try It On Your Own Website — Free, No Card Needed
Plano gratuito, sem necessidade de cartão de crédito. Crie seu primeiro chatbot em poucos minutos.
Testei fastbots um mês enquanto treinava o sistema para o meu curso de Especialista Certificado em Sustentabilidade. Após um mês de treinamento, percebi que o sistema é muito fácil de implementar e flexível. Por isso, decidi assinar o serviço.
Tem alguma dúvida?
As perguntas mais frequentes antes das equipes se inscreverem. Se a sua não estiver aqui, nossa equipe de suporte responderá em poucas horas nos dias úteis.
No, and we'd recommend against trying. The chatbot isn't connected to underwriting systems and shouldn't be guessing prices on regulated products. It explains what you arrange, captures the information an adviser needs, and sets expectations on quote turnaround. The premium comes from a qualified person.
Not if you set it up properly. In the custom instructions you tell the bot to never interpret policy wording or comment on a claim outcome, and to route those conversations to a real adviser. It can still explain general process questions — how to start a claim, where to send documents.
FastBots is a tool — compliance depends on how you configure it. Used as an information and intake assistant with clear guardrails, it stays within the same ground rules your website already operates under. It does not, and should not, give regulated advice or recommendations.
Not natively. There's no direct connection to Acturis, Open GI or insurer underwriting systems. What you can do is push captured leads into your CRM, a Google Sheet or your team's email through Zapier or Make once the chat ends.
It can capture a callback request — name, number, type of cover, preferred time — and email it to whichever inbox you choose. It doesn't write into your calendar mid-conversation. For most brokers, having the lead in the team inbox within seconds is the useful bit.
On the Business plan and above, you can turn on Live Chat. During your set availability hours, the bot offers a handover, the visitor fills in a short form, and a team member claims the chat and replies in real time. Outside hours, the bot captures the enquiry as a lead.
There's a free plan with 1 chatbot and 50 messages per month — useful for testing. Paid plans start at $39 per month, and Live Chat with human takeover is on the Business plan at $89 per month. No credit card is needed to start.
No. The point is to handle the repetitive pre-quote questions — what you arrange, timing, payment, renewals — so handlers spend their time on the conversations that actually need them. Anything case-specific routes to a real adviser by design.
Yes. You can have one chatbot ask qualifying questions and route the lead to the right inbox, or run separate bots on different pages — for example, a fleet-specific bot on your commercial pages. Suggested questions and the lead form can be tailored to each.
On the Business plan and above, auto retrain revisits your selected pages on a daily, weekly or monthly schedule. So when you update a cover page, add an insurer to your panel or change your claims process, the bot keeps up without manual retraining each time.
Point it at your website, set your guardrails and see what it sounds like before you commit to anything. The free plan is enough to test it on real questions.
