Built For Beauty & Hair Salons
Most salon enquiries are the same handful of questions — prices, availability, what to book, your cancellation policy. FastBots learns your services and policies once, then answers those questions on your website and through Instagram or Messenger. When someone wants to book or needs a real person, it captures their details and passes them to you.
Providing AI Chatbots to Trusted Brands Around The World
Respostas rápidas
A salon chatbot is an assistant that sits on your website, Instagram or Messenger and answers the questions clients ask before they book — services, prices, stylist options, patch tests and policies. FastBots trains the chatbot on your own salon site and service menu, so the answers match what you actually offer.
Not directly. The chatbot captures booking enquiries — name, service, preferred stylist and time — and either emails them to the front desk or pushes them into your booking tool through a Zapier or Make workflow. Your team still confirms the slot, which is usually what salons prefer anyway.
Yes. You can connect the same chatbot to Instagram and Facebook Messenger, so DMs about prices, availability or services get a quick first response even when the salon is fully booked with clients. Anything more detailed gets routed to your team.
Most salons get a first version live in around 5 minutes. You point FastBots at your website, it crawls your service and price pages, and you adjust the welcome message and tone. From there you can tweak answers as you spot gaps.
Por que o FastBots
When stylists are mid-foil or the front desk is on the phone, the chatbot still replies to website and DM enquiries about prices, services and availability.
Crawl your website and the chatbot answers from your actual service list and prices — not generic salon information that might be wrong for your business.
Connect the same chatbot to Instagram and Facebook Messenger so social enquiries get a quick first answer instead of sitting unread for hours.
Evening and weekend browsers can leave their name, service interest and preferred time. You wake up to a list of warm enquiries to follow up on.
On the Business plan and above, a team member can step in to talk through bridal, colour corrections or anything that needs a real conversation.
If a client isn't sure whether to book balayage, highlights or a full colour, the chatbot can explain the difference in your salon's own words and suggest who to book with.
Use Zapier or Make to push captured booking enquiries into your CRM, scheduling app, Google Sheets or a Slack channel for the front desk to action.
Helpful if you're in a tourist area or a multilingual city — clients can ask questions in their own language and get a sensible answer back.
Cenários reais
"How much is a cut and colour?" or "What's the difference between balayage and highlights?" — answered from your own menu.
The chatbot lets the client know how you handle availability, captures their preferred day and stylist, and passes it to the front desk.
Help new clients decide which stylist or treatment level to book based on their hair type, goals or budget.
Answer common colour, lash and brow questions about patch tests, prep time and what to arrive with — without tying up the phone line.
Capture bridal trial requests with date, party size and contact details, then have a senior stylist follow up properly.
Spell out deposit, late and cancellation policies clearly so clients aren't surprised — and your front desk isn't repeating it ten times a day.
Answer questions about voucher amounts, what they cover and how to buy one, then point clients to your purchase page or capture the order.
Evening scrollers and weekend planners can leave an enquiry instead of bouncing — your team picks it up first thing on Monday.
Experimente gratuitamente
Parece algo que a sua recepção poderia aproveitar?
Plano gratuito, sem necessidade de cartão de crédito. Crie seu primeiro chatbot em poucos minutos.
Configuração
FastBots crawls your service pages, prices, stylist bios and policies, so it can answer from your real content rather than a generic salon script.
Voz da Câmara
Warm and helpful, like a friendly front-desk manager. Never quote prices for colour corrections or bridal trials without flagging that a consult is needed, and always offer to capture details if the client wants to book.
Set the tone — warm and chatty or quietly luxe — and add guardrails like "always confirm bridal enquiries with a stylist" or "never quote prices for colour corrections without a consult".
Add the embed snippet to your website, then optionally connect Instagram and Messenger so the same chatbot answers across all three channels.
Comparação honesta
Most salons end up choosing between three options for handling enquiries outside the chair: a static contact form, social DMs that get answered whenever staff have a spare minute, or a salon chatbot trained on their own services.
FastBots A partir de US$ 39 por mês | Formulário de contato do site Gratuito, mas lento | Social DMs Only Whenever staff are free | |
|---|---|---|---|
Answers Service And Price Questions Instantly Trained on your own salon site | Sim | No — client has to wait | Only when someone replies |
Funciona 24 horas por dia, 7 dias por semana Incluindo noites e fins de semana | Sim | Form sits in inbox | —Não |
Registra consultas de reserva Name, service, preferred time | Yes, emailed to the desk | Yes, basic form fields | Manual |
Handles Instagram And Messenger Same answers across channels | Sim | —Não | Yes, but manually |
Live Handover To Staff For bridal, corrections, complaints | Yes, on Business plan | —Não | Yes, if staff see it |
Push Enquiries Into Your Booking Tool Através do Zapier ou do Make | Sim | —Não | —Não |
A comparação reflete as alternativas mais comuns. Outras ferramentas podem apresentar diferenças — verifique sempre os preços e recursos atuais antes de tomar uma decisão.
Experimente gratuitamente
Try It Free Before You Decide If It Fits
Plano gratuito, sem necessidade de cartão de crédito. Crie seu primeiro chatbot em poucos minutos.
Testei fastbots um mês enquanto treinava o sistema para o meu curso de Especialista Certificado em Sustentabilidade. Após um mês de treinamento, percebi que o sistema é muito fácil de implementar e flexível. Por isso, decidi assinar o serviço.
Tem alguma dúvida?
As perguntas mais frequentes antes das equipes se inscreverem. Se a sua não estiver aqui, nossa equipe de suporte responderá em poucas horas nos dias úteis.
No, and we wouldn't recommend that. The chatbot handles the repetitive questions — prices, services, availability, policies — so your front desk has more time for the calls and clients that actually need a person. Anything tricky still goes to the team.
Not directly. The chatbot captures the enquiry — service, stylist preference, day, time, contact details — and emails it to your team or sends it into your booking tool through a Zapier or Make workflow. Your front desk confirms the slot. Most salons prefer this because of deposits, stylist matching and slot length.
There's no native Fresha or Treatwell integration today. What you can do is capture booking enquiries inside the chat and send them into those tools through Zapier or Make once the conversation ends. It's a handoff rather than a real-time booking.
Yes. You can connect the same chatbot to Instagram and Facebook Messenger, so DMs about prices, availability or services get an instant first reply. If the conversation needs a real person — a colour correction, a complaint, a bridal enquiry — your team can take over.
Yes, on the Business plan and above. Live Chat lets a team member claim an active chat, see what's already been said and reply directly. You can set availability hours so it only offers handover when someone is actually around to pick it up.
It learns from whatever you give it — your website service pages, a price list document, or manually added text. When you change prices, you can retrain the chatbot, and on Business plan and above it can auto-retrain your website pages daily, weekly or monthly so it stays in step.
It starts as an AI chatbot trained on your salon content. When you turn on live internet search or connect a Zapier or Make workflow, it works more like an AI agent — gathering booking details across a conversation, deciding when to escalate to a stylist, and pushing the captured enquiry into your tools once the chat ends.
The chatbot only collects what you ask it to collect through the lead form — typically name, contact details and what they want to book. FastBots is GDPR compliant and uploaded data isn't used to train the underlying AI models. We'd still recommend a short note linking to your privacy policy in the welcome message.
There's a free plan with one chatbot and 50 messages a month, no credit card needed — useful for testing it on your own site first. Paid plans start at $39/month for the Essential plan. Live Chat handover, auto retraining and email replies sit on the Business plan at $89/month.
Around 5 minutes to get a working first version. Point FastBots at your salon website, let it crawl your services and policies, adjust the welcome message and tone, then paste the embed snippet onto your site. Most salons then spend a week or two refining answers based on real client questions.
Train it on your own services and prices, drop it on your website and Instagram, and see how many of those repetitive questions it can handle before you decide if it's worth paying for.
