As perguntas mais frequentes antes das equipes se inscreverem. Se a sua não estiver aqui, nossa equipe de suporte responderá em poucas horas nos dias úteis.
+
It detects the language of the inbound message and replies in that same language. If a visitor switches mid-conversation (starts in English, then asks the next question in Spanish) the bot follows. There's no flag picker or language menu to set up.
+
No. You train it on your existing content in whatever language that content lives in, and the bot handles translation at reply time. If you do have translated pages, you can add those too. It'll use whichever is most relevant to the question.
+
Strong for everyday business content (pricing, policies, opening hours, product descriptions, FAQs). For domain-heavy material (legal clauses, medical terminology, very technical product specs) or culturally-nuanced phrasing, we'd still recommend a native speaker reviews the bot's replies before you go live in that market.
+
Yes, on the Business plan ($89/month) and above. Chat Translation lets your team read the incoming message in English and reply in English, while the customer sees the conversation in their own language. It's not perfect; for high-stakes conversations a bilingual team member is still better, but it covers a lot of ground.
+
Yes. The same multilingual bot can be connected to WhatsApp, Instagram DMs, Facebook Messenger, Telegram and Slack. Whichever channel a customer messages on, the bot replies in the language they used.
+
You can shape this through Tune AI, for example, instructing the bot to only reply in English, Spanish and Portuguese, and to politely tell other-language visitors that you'll get back to them by email. Hard locks per language aren't a built-in toggle, but the prompt does the job for most cases.
+
Google Translate translates pages. It doesn't answer questions, capture leads, hand a conversation to a human, or remember what was said earlier in the chat. FastBots is a conversation layer trained on your content. Translation just happens to be part of how it talks.
+
Not directly inside the chat. The bot can answer questions and capture booking enquiries (name, dates, contact details) in any supported language, then push those into your CRM, spreadsheet or scheduling tool through Zapier or Make once the chat ends. The actual booking or payment still happens in your existing system.
+
The free plan ($0) covers one bot, 50 messages a month and no credit card, enough to test it in a couple of languages on your own site. Paid plans start at $39/month for 2,000 messages, and Live Chat with translation handover starts at $89/month. See the pricing page for current limits.
+
Most people get a first bot live in around five minutes, point it at your URL, let it crawl, paste the embed snippet on your site. Configuring tone, connecting WhatsApp or Instagram, and tuning the lead-capture form usually adds another hour or two if you want to do it properly.