Built For Veterinarians
Pet owners ask the same questions over and over — opening hours, prices, whether you're taking new patients, whether to come in now or wait. FastBots learns your clinic's information once, then answers those questions on your website day or night. When something needs a real person, your team can take over the chat.
Providing AI Chatbots to Trusted Brands Around The World
Respostas rápidas
A vet chatbot is a website assistant trained on your clinic's information — services, opening hours, pricing, registration process and policies. It answers common pet owner questions automatically, so your reception team isn't repeating the same answers all day. It does not diagnose pets or replace clinical judgement.
It handles the questions that fill your phone line: whether you're taking new patients, what a consultation costs, opening hours, vaccinations you offer, whether you see exotics, payment plans, and how to register. For anything urgent or clinical, it points the owner to call the practice or asks if they'd like a callback.
Not directly inside the chat. FastBots can collect the owner's name, pet details, preferred time and contact number, then email the request to your team or push it into a tool you already use through Zapier or Make. Your reception team confirms the booking the way they always do.
No, and it isn't meant to. It takes the repeat questions off their plate — hours, pricing, services, registration — so they can focus on the calls that actually need a person. On the Business plan and above, your team can also jump into a live chat when an owner wants to speak to someone.
Por que o FastBots
Most owner enquiries arrive in the evening after work. FastBots answers questions about your services, hours and registration process when the practice is closed.
Pricing, opening hours, new patient policy and parking questions get answered on the website instead of tying up your phone line.
When an owner wants to register a pet, the chatbot collects their name, the pet's name and species, and contact details, then emails the enquiry straight to your team.
For anything clinical or urgent, the bot stops trying to answer and points the owner to call the practice — or offers a callback through the lead form.
On the Business plan and above, a team member can take over the chat in real time when an owner needs to speak to a person rather than read an answer.
If owners in your area prefer another language, the chatbot can answer them in it without you maintaining separate content.
FastBots starts as a chatbot trained on your site. With Zapier or Make connected, it works more like an AI assistant — sending captured enquiries straight into your CRM or task list once the chat ends.
Auto Retrain on the Business plan revisits your service and pricing pages on a schedule, so if you change a fee or add a service the bot keeps up.
Cenários reais
Owners who've just moved area can register their pet through the chat. The bot collects pet name, species, breed, age and owner contact details for your team to follow up.
Consultation fees, vaccination prices, dental work, neutering — the chatbot answers from your published pricing instead of forcing owners to call.
When the practice is closed, the bot states your hours and the out-of-hours emergency provider you refer to, so owners know exactly where to go.
Answers general questions about which vaccinations you offer, flea and worming options, and when puppies and kittens are due, using your own protocols.
Owners can request a repeat prescription through the chat. The bot captures pet name, medication and quantity, then sends the request to your nursing team for processing.
When an owner describes symptoms, the bot doesn't try to diagnose. It offers a callback and captures the pet's details and how urgent it feels so a nurse can prioritise.
If you offer boarding or work with a partner kennel, the chatbot covers vaccination requirements and booking process from your existing information.
Owners often ask whether you treat rabbits, reptiles, birds or small mammals. The bot answers from your services page so they're not driving to the wrong clinic.
Experimente gratuitamente
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Plano gratuito, sem necessidade de cartão de crédito. Crie seu primeiro chatbot em poucos minutos.
Configuração
Give FastBots your website URL. It crawls your services, pricing, team, registration and opening hours pages and trains the bot on what it finds.
Voz da Câmara
Calm, warm and reassuring — pet owners are often worried when they message. Never give clinical advice or diagnose. For symptoms, emergencies or anything urgent, offer a callback or point them to the practice phone number.
Add custom instructions so the chatbot stays in scope — no clinical advice, no diagnosis, always offer a callback for anything urgent or symptom-related.
Copy the embed snippet into your website and the chat widget appears in the corner. Most clinics are live in under an hour.
Comparação honesta
Most small practices weigh up three options for handling out-of-hours and repeat enquiries: a website chatbot, a third-party answering service, or simply letting calls and forms wait until reception opens.
FastBots A partir de US$ 39 por mês | Serviço de atendimento telefônico A partir de ~$200 por mês | Apenas formulário de contato Gratuito | |
|---|---|---|---|
Respostas 24 horas por dia, 7 dias por semana Incluindo noites e fins de semana | Sim | Sim, durante o horário de trabalho | No — owners wait |
Trained On Your Clinic Info Services, pricing, policies | Yes, from your site and documents | Lê a partir de um roteiro fornecido por você | Não se aplica |
Captures Pet And Owner Details Into your inbox or CRM | Yes, with lead form and Zapier/Make | Yes, by phone notes | Yes, when submitted |
Knows Its Limits On Clinical Advice Stops and offers a callback | Sim, por meio de instruções personalizadas | Depende do treinamento dos operadores | Não se aplica |
Intervenção humana ao vivo When an owner wants a person | Sim, no plano Business e superiores | Yes, that's the service | —Não |
Tempo de instalação From start to live on site | Around an hour | De dias a semanas | Já está lá |
A comparação reflete as alternativas mais comuns. Outras ferramentas podem apresentar diferenças — verifique sempre os preços e recursos atuais antes de tomar uma decisão.
Experimente gratuitamente
Try It On Your Own Clinic Website — Free
Plano gratuito, sem necessidade de cartão de crédito. Crie seu primeiro chatbot em poucos minutos.
Realmente impressionante! Como consultor de saúde digital, fico impressionado com o design intuitivo e robusto FastBots, seus recursos avançados e a segurança em conformidade com o GDPR, ideais para criar bots seguros e responsivos que melhoram o atendimento ao paciente e otimizam os fluxos de trabalho na área da saúde.
Tem alguma dúvida?
As perguntas mais frequentes antes das equipes se inscreverem. Se a sua não estiver aqui, nossa equipe de suporte responderá em poucas horas nos dias úteis.
No. FastBots is positioned as an information and intake tool, not a clinical one. You set custom instructions telling it never to diagnose, never to give clinical advice and to point owners to the practice for anything symptom-related. It can't replace a vet's professional judgement.
Not natively. FastBots doesn't have a native integration with veterinary practice management software. What it can do is capture the appointment request — pet name, owner contact, preferred time — and send it to your team by email or push it into another tool through Zapier or Make. Your reception team confirms the booking.
The bot is trained to recognise urgent language and stop trying to answer. It points the owner to your practice phone number during hours, and to your nominated out-of-hours emergency provider when you're closed. You write those instructions once when you set the bot up.
Yes, on the Business plan and above. Live Chat lets a team member claim a conversation and reply in real time. You can set availability hours so the option only appears when someone is around — outside those hours the bot offers a callback through the lead form instead.
No. It takes the repeat questions — opening hours, pricing, whether you're taking new patients, registration steps — off the phone line. Your team still handles the conversations that need a person, like worried owners, complex cases and actual bookings.
Lead details captured through the chat are stored in your FastBots dashboard and emailed to addresses you nominate. You can export and delete them. FastBots states its data handling is GDPR compliant. For anything that touches clinical records, those still live in your practice management system.
The free plan gives you one chatbot and 50 messages a month, which is enough to test it on your site. Paid plans start at $39/month for Essential. Live Chat with human takeover is on the Business plan at $89/month. You can start free with no credit card required and upgrade only when you need more.
Around an hour for most clinics. You give FastBots your website URL, it crawls your services, pricing and registration pages, you add custom instructions to keep it in scope, and you paste one line of code onto your site. From there you can refine the tone and answers based on real conversations.
Yes. FastBots supports around 95 languages, so if owners in your area prefer Spanish, Polish, French or another language, the bot will respond in it without you having to maintain a second version of your content.
Owners can upload supported image and document files into the chat when you enable that option. Be clear in your instructions that you don't assess photos for clinical decisions — they're for context only, and anything that looks worrying should be a callback or an in-person visit.
Build it on your own clinic website, train it on your services and see how it handles the repeat questions. No credit card required.
